Refund Policy

14-day money-back guarantee

If you are not satisfied with your purchase, you can get a full refund within 14 days of purchase, no questions asked. Email support@robinandjesper.com from the address you used at purchase, or use the refund link in your Paddle receipt.

How refunds are handled

Paddle is our merchant of record, which means Paddle is the seller of record for your purchase and handles all payments and refunds. Paddle's Refund Policy applies to your purchase, and wherever it gives you more than this page does, Paddle's policy applies. Refunds are returned to your original payment method, usually within 5 to 10 business days.

EU and EEA consumers

You have a statutory 14-day right of withdrawal for digital content. Our 14-day money-back guarantee covers the same period, so you keep a full 14-day refund window either way.

Contact

Email support@robinandjesper.com. Robin & Jesper LTD, HE 396002, Cyprus.